On the positive side, the acting was great. I particularly liked Jennifer Saunders' portrayal of a dedicated, no-nonsense ward sister, and David Bradley's retired miner. The underlying message of the threat to the NHS by those that don't understand its core values is an important one. But this film was not the way to make that point. Although, as you'd expect with a strong cast, the acting was great, many of the characters were tediously stereotyped: the charming Asian doctor who 'loved old people', the bubbly, enthusiastic nurse, a range of old people who used Alan Bennett one-liners to establish themselves as sweetly eccentric, away with the fairies, or curmudgeonly in a loveable way. You could tell just by the body language that the children of an old lady were up to no good and just wanted to fleece her. The son of the miner who had gone South to forge a successful career as a management consultant was predictably transformed from an over-confident critic of the hospital to a supporter. The setting was not so much stereotyped as confusing. The threatened hospital did have one doctor, one nurse, a sister, and a physiotherapist, and some of the patients were sick - indeed the plot hinged on a character who was worried that if he improved he'd be sent back to a nursing home. But most of the activities that we saw suggested that the institution was a care home - the old people seemed to be long-term residents and were well enough to shuffle around doing craft activities and reminiscence therapy. A film crew from the local paper were drifting around interviewing residents. It was as if the original intention was to make a film about a care home, but they then realised that if they wanted the message to be about the NHS, they needed to make it into a hospital. I won't include spoilers but just to say that just when you think this is going to be a totally saccharine experience, where the struggling hospital will be saved from closure, there is a plot twist that acts like a hand grenade in derailing all expectations. It might have worked if the rest of the film had been more believable, but it seemed totally unsatisfactory in the context of the rest of the film. And then, at the end we have bolted on a section where the nice doctor is now in a covid ward, making a heartfelt plea for the continuation of the NHS, while showing devastating scenes of patients in corridors, and exhausted staff in PPE struggling to cope. I found myself wishing that Ken Loach had made a film on this theme: that would have been far more effective than this clunky treatment.

See other user reviews